Refund policy

All sales are final for exclusively produced merchandise


Shipping charges for returns and exchanges are the responsibility of the customer.  If we caused an error in your order the shipping cost will be at no cost to you.  Once we receive the merchandise we will correct your order and you will be reimbursed through Paypal at your email address on file.   

You can always contact us for any question at payrollgiovannimerch@gmail.com or call 248-778-6048.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on exclusive merch items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.